IT Support Specialist (Bilingual)

We are a fast growing software development company in the restaurant, hospitality and small business retail industries providing POS and business solutions. We are looking for a high-performing IT Support to provides front line point of sale support to our customer.

Responsibilities:

• Support Specialists and Help Desk Field Technicians.
• Provides front line point of sale support for the restaurant systems.
• Configures, troubleshoots and deploys POS terminals, printers and scanners.
• Provides desktop support to cafeterias, office users and remote users.
• Troubleshoots hardware and software issues.
• Training clients regarding use of registers and system.
• Provide technical research resources for incident resolution coordinating with vendors when necessary.
• Work with applicable resources to troubleshoot networking/broadband related issue and escalated desktop support issues.
• Maintain troubleshooting documentation for frequent incident occurrences and FAQ’s for user groups.

Skills/Requirements:

• 2 years of IT experience in POS provider for restaurants.
• Experience with Windows O/S and Active Directory environment.
• Knowledge of SQL server database environment.
• Basic knowledge of Computer Network Infrastructure Design and Communications.
• Knowledge of Point of Sale solutions and related technologies is preferred.
• Customer Service/Help Desk/Remote Support experience or equivalent is preferred.
• Work experience in a restaurant is preferred.
• Must have professional phone, email and customer service skills.
• Ability to effectively prioritize and execute concurrent tasks independently.
• Strong analytical thinking and problem-solving capabilities.
• Bilingual is preferred. (English & Spanish or English & Chinese or English & Vietnamese)

Marketing Assistant

We are a fast-growing software development company in the restaurant, hospitality and small business retail industries providing POS and business solutions. We are looking for a high-performing Marketing Coordinator & Designer in propose, manage and oversee marketing campaign through web, print, video, email, social media and etc. Support the sales team by create messaging and content that grows sales, lead generation, lead analysis and market research. The ideal candidate is a creative problem solver at heart who thrives in a team environment.

Responsibilities:

• Help share our story in a dynamic and powerful way through the creation of client-focused marketing pieces across a variety of channels, including web, print, video, email, and social media
• Champion our brand standards and ensure cohesive design and messaging as the brand continues to grow and evolvement
• Collaborate with members of sales and product teams to deliver marketing materials to support internal and external clients
• Work collaboratively with Sales team to create messaging and content that grows sales
• Supply Sales team with reports on event deliverables, campaign key metrics, and budget alignment
• Deploy Public Relations and Media communications to industry contacts
• Work collaboratively with staff to create content
• Support presentations to a range of prospective customers
• Establish, develop, and maintain positive business and customer relationships
• Implement the promotion of company programs
• Keep up-to-date on current design methodologies and B2B marketing trends
• Stay on top of industry trends to identify potential opportunities for company growth
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Manage a balance of speed with the importance of attention to detail

Skills/Requirements:

• Bachelor’s degree in Marketing, or equivalent relevant experience, required
• Working knowledge of search engine optimization (SEO) practices
• Knowledge of traditional and digital marketing tools
• Creating website content and promotional materials
• Publishing social media content and managing email marketing
• Creatively envision macro and micro needs to design and implement successful marketing campaigns.
• Manage effective tracking systems for online marketing activities.
• Prepare reports via the collection and analysis of sales data.
• Identify and analyze competitors.
• Conduct research and analyze customer behavior.
• Excellent communication, interpersonal, and presentation skills
• Excellent project management and organizational skills
• Strong understanding of web design principles and best practices
• Knowledgeable in the following software: Photoshop, Illustrator, InDesign, QuickTime, Keynote, Power Point, Adobe, MAC platform
• Maintain confidentiality
• Bilingual

Human Resources Administrative Assistant

We are a fast-growing software development company in the restaurant, hospitality and small business retail industries providing POS and business solutions. Are you detail-oriented, organized, and ready to grow your career in finance? We are looking for an enthusiastic and high-performing HR Assistant to join our team!

Responsibilities:

Recruiting & Onboarding

• Schedule interviews, coordinate candidate communication, and support the recruiting workflow.
• Conduct reference checks and assist with background screening.
• Prepare new hire documentation, onboarding materials, and system accounts.
• Support new hire orientation and ensure a smooth first-day experience.

HR Operations & Administration

• Maintain and update employee records, HRIS data, and personnel files with high accuracy.
• Support benefits administration, including enrollments, changes, and general inquiries.
• Prepare HR reports, trackers, and dashboards as needed.

Employee Experience & Support

• Serve as an initial point of contact for employee questions and route requests appropriately.
• Assist with employee engagement activities, recognition programs, and event coordination.
• Support internal communication and company policy updates.

Compliance & Documentation

• Ensure compliance with federal, state, and local employment regulations.
• Maintain confidentiality of HR data and sensitive employee information.
• Assist with audit preparation, document collection, and policy adherence checks.

Qualifications:

• 1-2 years of HR, administrative, or office coordination experience preferred.
• Familiarity with HR systems (HRIS), recruitment platforms is a plus.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle confidential information with professionalism.
• Proficiency with Microsoft Office and Google Workspace.